FAQ

What is a Medispa?

A medi spa is a spa licensed to perform more effective, medically-based treatments under the supervision of a licensed health care professional.

What makes your laser hair removal different than others?

Most medispas offer IPL laser, a common hair removal option. At White Orchid, we exclusively offer Diode laser treatments. Diode laser hair removal has been proven to work faster with less pain - and with less side effects after treatment.

After 10-12 laser hair removal sessions, can I still come for touch-ups?

Yes! We understand that not all results are the same, but we want you to be 100% happy with your smooth skin. Our flat-fee package includes unlimited touchups for up to ___ months after your first session.

Is Diode laser really pain-free?

Yes! Most people experience no pain at all. Someone who is extremely sensitive might feel something in sensitive areas, but so far none of our clients have experienced more than a 3/10 pain level.

What’s included in the full body laser package?

All body parts from head to toe! The only area we do not perform laser is on the eyebrows- for safety reasons.

When will I start seeing results from laser?

Typically, it takes 2-3 weeks from time of treatment to see visible hair reduction.

My hair is blonde. Will the laser work on me?

Yes! Diode laser works on most blonde hair. However, light hair may require more sessions than the average client. If your hair is white blonde, the laser may not be as effective. In that case, we recommend that you come in for a consultation/test patch first.

Do you require a deposit for booking an appointment?

No deposit required. However, to receive the pay-up-front special pricing, full payment is due at your first appointment.

What happens if I need to cancel my appointment?

We ask that you please let us know 24 hours in advance for any changes/cancellations. If you do not cancel before 24 hours prior to your appointment, you may be charged a $50 fee.

How should I prepare for my appointment?

For laser hair removal, please shave the treated areas the day/night before your appointment. If you’re receiving a facial, we recommend coming to your appointment without makeup or removing your makeup at our facility.

What are the post-treatment instructions for skincare, hair removal, and teeth whitening?

Each treatment requires different instructions to maintain your results. At your appointment, you will receive further instructions for post-treatment care.

Can I get a treatment if I’m pregnant?

Our laser is completely safe for pregnancy. However, our policy is that we do not perform treatment during pregnancy. However, we do perform treatment on nursing mothers.

Are there any health conditions that would prohibit me from getting a service?

Yes. When calling to make an appointment, please let us know if you have any health conditions or medications. Our trained staff will let you know if the treatment is safe for your condition or medication.

Where are you located?

We’re located at 419 NY 59 in Airmont , NY 10952.